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With Our Specialised Training Package, Your Front-line Staff Will Be Able To:

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Communicate in British Sign Language and directly engage with Deaf individuals to understand their needs.


Respond directly to short queries, enabling immediate communication with Deaf people and ensuring timely, quality service delivery.

Increase profits by attracting more Deaf customers to your Deaf-friendly business.

Ensure that your service is compliant with the Equality Act 2010, making it accessible for all Deaf and hard of hearing individuals.

Guarantee the privacy of Deaf service users and provide one-to-one support.

Provide better customer service to one out of every six customers who have a hearing loss.

Gain invaluable experience in BSL and learn a new language adding to their skill sets and language abilities.

Become a Deaf-Friendly Business!

  • Create an environment where Deaf individuals feel genuinely welcome, free from communication barriers.

  • Demonstrate that Deaf individuals' time is highly valued through immediate and efficient assistance. Even learning simple, basic BSL can make a significant impact.

  • Empower Deaf individuals to feel independent and self-reliant when they can communicate in the same language as your front-line staff.

  • Show respect and equality to Deaf customers in terms of privacy and access to services, ensuring they receive the same level of consideration as hearing customers.


Corporate Deaf Awareness and British Sign Language Courses

At AMB Deaf Accessibility, we specialize in tailoring custom courses to meet the specific needs of service providers. Our sessions are designed to ensure both cost-effectiveness and the delivery of excellent customer service.

Our comprehensive courses cover:

  • British Sign Language (BSL) training for staff members.

  • Customizable teaching durations, ranging from 6 to 12 weeks, based on your organization's needs and your staff's availability.

  • Tailored training packages focusing on terminology relevant to your workplace. For example, medical jargon for hospitals or common greetings for receptionists.

  • Flexible teaching settings, offering in-person sessions at your workplace and remote options (especially during Covid-19).

  • Consultancy services to identify which services require qualified interpreters.

  • Access to refresher sessions, claimable for up to 6 months following the final session.

  • Provision of deaf volunteers to practice acquired skills.

  • A valuable digital resource pack to facilitate practice and reference from the comfort of your home.


Training Services

At AMB Deaf Accessibility, we provide comprehensive British Sign Language (BSL) training services, available for both individuals and groups. Whether you aim to learn BSL for personal enjoyment, improved communication with friends and family, work requirements, or any other purpose, our training is tailored to your specific needs.

In addition to BSL training, we offer customised workplace training services. This includes Deaf Awareness Training and specialized training to equip your frontline employees with the skills to identify situations requiring sign language interpreters and handle areas where more advanced communication is necessary

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